Increase mechanic productivity | Reduce administrative expense | Shorten your order-to-cash cycle | Automate warranty claim opportunities | Optimize parts inventory | Key business performance metrics
TMT ServiceCenter Software Features and Modules
Customer Information System (CIS) Web Portal:
Online order transfer
PM notice tracking
Online service reservations
Repair history
Online estimates and approval
Warranty tracking
Online repair status
Online billing
Promotional and marketing campaigns
Sales Transaction and Cash Drawer Support
Parts & Inventory Management:
Parts catalog
Tire inventory management
Purchase order system
Inventory analysis/parts utilization
Barcode parts tracking
Supplier order history
Tire inventory management
Purchase order system
Inventory analysis/parts utilization
Barcode parts tracking
Supplier order history
Shop Planner:
Manage and track a shop's workload while accommodating walk-ups
Coordinate and track schedules across multiple shops
Electronically assign ROs to mechanic
Coordinate and track schedules across multiple shops
Electronically assign ROs to mechanic
Mechanic Workstation:
Online time clock: tracks direct, indirect, lunch and idle time
Track parts use and services charges during repairs
Run PM-due queries
Track parts use and services charges during repairs
Run PM-due queries
Warranty Management:
OEM-, Extended- and After-Market parts warranty tracking
Failed parts analysis
Failed parts analysis
Management Reporting:
Standard and custom financial and operational reports, customizable with third-party tools like Crystal Reports and Business Objects
Automatic exception alerts when you add ResultsNow and The Dawg
Web-based reporting, KPI tracking and management dashboards
Customer-oriented reports designed to reinforce the value you provide to your clients
Automatic exception alerts when you add ResultsNow and The Dawg
Web-based reporting, KPI tracking and management dashboards
Customer-oriented reports designed to reinforce the value you provide to your clients
Accounting System Integration:
QuickBooks, Microsoft Dynamics GP, MAS500, Peachtree, Platinum and more
