Cardinal Logistics and Appian DirectRoute from TMW Systems
The Challenge
More flexibility and versatility to maintain progress as an industry leader in final-mile delivery
The Solution
Appian DirectRoute™ from TMW Systems
The Results
Easy deployment. More value for 3PL customers
Cardinal Logistics Management Corp., a leader in third-party logistics (3PL) and the transportation industry, has once again revolutionized the industry with innovative processes to guarantee customer success.
Since its beginning in 1997, Cardinal has blazed the trail in providing tools and services that equip its customers with state-of-the-art technology to maximize efficiency.
In recent years, Cardinal has experienced substantial growth in an area that many others in the transportation industry often steer clear of – final-mile delivery. Cardinal is one of the largest providers of final-mile delivery services in the United States. This service moves product along the final mile of the supply chain from the retailer’s warehouse or store shelves directly to a consumers’ home.
Retail industry leaders Office Depot, KraftMaid Cabinetry, and IKEA, as well as many others, utilize Cardinal’s services. Cardinal not only delivers household products but also offers inside installation and product set-up. With a dedicated fleet of more than 1,800 tractors and trucks, Cardinal ensures both delivery and set-up are on time.
Comprehensive Solutions
Although Cardinal was already utilizing a routing and fleet sizing solution, the advancements in technology made it worthwhile to investigate alternative solutions. After researching the software industry for a best-of-breed solution, Cardinal determined Appian software from TMW Systems was the most comprehensive set of logistics products on the market.
According to Tim Johnson, Vice President - Operations/Sales Support, “Appian’s DirectRoute™ offered Cardinal an almost infinite amount of flexibility and versatility to handle analytical design and proved ideal
for operational deployment. DirectRoute was easy to deploy and within six days of installation our staff was trained well enough to generate positive results. We have completed our first deployment into field operations and are very excited about how this will help drive even more value for our customers.”
